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Track matches

Project Review and Returned Matches

Learn what each project status means, how to check your data, and how to fix a returned match.

Updated

What each status meansLink to this section

Every match moves through a few stages, and the status tells you where yours is right now.

StatusWhat it means
Draft or reviewYou can edit the setup, rallies, shots, and notes.
PendingYou've sent it, and it's waiting in the queue.
In progressWe've started tracking it.
Final reviewWe're checking it before it comes back to you.
ErrorSomething needs fixing before it can go on.
FinalizedIt's done and ready to feed your insights.

While tracking is runningLink to this section

After you send a match, the editor swaps to a waiting panel instead of the usual tools. If your match is still pending, you can usually cancel it — but once we start tracking, you can't cancel anymore.

If the players need fixing before we start, you can still open the setup from that waiting panel.

Check a finished matchLink to this section

When a match comes back finished, open it and look it over before you mark it done.

Sample data

Demo Clip — Momota vs An Se Young

singles

Back to projects
Tracking Back to setup Mark for review Saved
StartXZtag shot 1 / 2SideSDFATH / BH / FHFamilyQ– PDirectionJKLstraight / mid / crossContactM,./tape → below netTeamA?
0:00 / 0:15

Shot

Press play — tagged shots appear here as the rally unfolds.

New rally Add multiple Game divider Score1 rally · 0 shots
0:00
0:02
0:04
0:06
0:08
0:10
0:12
0:14
Side A
X → A1 Kento Momota
Side B
X → B1 An Se Young
Alternation: on
Side—·Striker—·Striking—·Family—·Direction—press X inside a rally to start tagging
Keyboard & mouse shortcuts
  • Space — play / pause
  • ← / → — step 1 frame
  • X / Z — tag a shot for player 1 / 2
  • Click ruler — seek
Sample data — reviewing a finished match in the editor before marking it done.

We'd recommend you check that:

  • The rallies start and end at the right time.
  • Each shot is tied to the right player.
  • The winners, errors, and points are correct.
  • Any notes you want are there.
  • The data matches what you see in the video.

If a match comes back with an errorLink to this section

Sometimes our team sends a match back to you. When that happens, the project opens with an Action needed banner that tells you exactly what to fix.

Most of the time, you'll need to:

  • Fix the player setup.
  • Adjust the segments.
  • Recheck footage that was hard to see.
  • Correct a setup detail that stopped tracking.

Once you've made the changes, choose Resubmit for review on the project page and we'll pick it back up.

Finished matchesLink to this section

A finished match counts as complete, so it powers your dashboard and your insights.

You can't send a finished match for tracking again as it is — open it for review first, make your changes, and then send it.

This page answers

  • What does my match status mean?
  • What do I do if a match comes back with an error?
  • How do I check a finished match?

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